Getting Started
Frequently Asked Questions
ContentsTrack job workflow
Log in to ContentsTrack online
Reset your password
Managing your Profile Information
Terms and definitions for XactPRM
Administrators
ContentsTrack Setup
Preferences
Setting Up and Managing Condition Codes
Setting Up and Managing Quick Inventory
Setting Up and Managing Container Statuses
Setting Up and Managing Defaults and Item Filters
Setting up and Managing Containers
Purchase ContentsTrack jobs
Adding and Managing Users and Devices
User Setup and Registering Mobile Devices
Company Document Setup
Delete a room from an inventory
Delete an item from an inventory
Generate Analytics Report
Users
Creation
Add a job
Print IDs
Assign a task to a new or existing job
Find and resolve import errors
Pack Out
Distribute Pack Out tasks
Move a box or item to a station
Add an image to a job
Inventory
Add a Quick Inventory to a job
Add a room
Add an item to a job's inventory
Clone an item
Add an image to a room
Add an image to an item
Merge rooms
Export a job's inventory to Excel
Export an inventory to Xactimate and XactContents
Invite a policyholder to collaborate via ClaimXperience's Customer Portal
Scan barcodes with a web cam
Send messages to team members and policyholders via the Customer Portal
Tracking
Export a container's inventory to Excel
Update an Item, Box, or Container location
View Containers
View an item's Chain of Custody
Pack Back
Distribute Pack Back tasks
Reprint item IDs
Onsite Pack Back
Packaging
Generate reports
Training videos
Introduction (0:55)
1-Users and devices (2:06)
2-Mobile intro (2:52)
3-Getting started (2:37)
4-Containers (5:55)
5-Preferences (3:53)
6-Documents (2:18)
7-Mobile job configuration (4:17)
8-Mobile authorization (3:39)
9-Quick inventory and custom items on a mobile device (7:01)
10-Upload a task (1:01)
11-Item lookup and tracking (3:40)
12-Inventory (2:48)
13-Customer Portal (4:24)
14-Sending to Xactimate online (1:59)
15-Reports and Analytics (4:16)
16-Onsite pack back (1:49)
Conclusion (0:23)
Mobile users
Object Recognition in ContentsTrack iOS
All Categories > Users > Inventory
12 articles
You can add a Quick Inventory to a room. To sync this inventory to a mobile device, see Distribute Tasks. Quick Inventories can only be created by administrators. See Add a Quick Inventory for more i…
Updated 2 years ago
Click the room menu (under the Search field, see image below). The room dialog appears. Click Add Room . A dialog box appears. Enter the Room Name, Room Type, and Room Level. Click Save . Room name...
Updated 4 years ago
Within a job, select the Inventory tab. Select a room in the Rooms menu. Click. The Add Item window appears. Enter the item details (see Add Item options below). Click. The Box ID is automatically sa…
Cloning an item creates a new item with the same attributes as the original item including its details, history, and attachments. Select a station from the Stations menu. Enter the Item ID or Box I...
Within a job, click the Inventory tab. Select the room that you want to add images to. . Click the button. Click. Select a file. Click Open to upload an image. . Click the image thumbnail to enter co…
Within a job, click the Inventory tab. Select the room that the item is in. . Click the item's Description link. Select the Images tab. Click. Select a file. Click Open to upload an image. . Click th…
Merging rooms will combine all the items from two rooms into one. In the Rooms menu, click. Select the rooms you want to merge. Click. Select the room to which the items will be moved. Click.
Updated 3 years ago
Within a job, click Inventory. You can filter the inventory by ID, Box ID, Room, Location, Status, Description, Condition, and Modified By. For example, if you want to view the job's inventory for on…
You can export inventory items to XactNet addresses, which can then import into supported versions of Xactimate and XactContents. An XactContents subscription is not required.. Within a job, select t…
The Customer Portal allows you to collaborate with policyholders to build a Personal Property Inventory. It also enables policyholders to view the job’s inventory and to request that a clean item be…
You can now use a web cam to scan an item’s barcode in ContentsTrack. To take advantage of this new feature: Within a job, click Inventory. Click an item’s description link. The Edit Item window will…
Within a job, select the Inventory tab. Click. You will be taken to the associated ClaimXperience project. Under General Collaboration, select the Messages tab. Click the in the bottom right-hand cor…