Getting Started
Purchase ContentsTrack jobs
ContentsTrack Job Workflow
Log in to ContentsTrack Online
Reset your password
Managing your Profile Information
ContentsTrack Setup
Preferences
Adding Condition Codes
Creating your Quick Inventory
Setting up Container Statuses
Item and Location Defaults and Filters
Adding in Locations / Containers
Company Document Setup
Adding and Managing Users and Devices
Pulling Analytics for your Company
ContentsTrack Online
Job Setup
Creating and Setting up a Job
Printing Labels for a Job
Creating Rooms - Online
Distributing and Managing Tasks (and Errors)
Packouts and Inventory
Tracking
Updating an Items Location - Online
Stations - Online
Tracking an Item and Utilizing the Chain of Custody - Online
Notification Center and Transaction Detail
Printing Packaging Labels
Reports and Exporting Inventory
Generating Reports - Online
Exporting Inventory and Photos
Export an inventory to Xactimate and XactContents
Connecting ContentsTrack to ClaimXperience
Pack Back
Mobile users
Getting Started in Mobile
User Setup and Registering Mobile Devices
Switching Users or Companies on Mobile Devices
Mobile App Information and Settings
Pack Out Tasks
Packout Task Setup - Mobile
Collecting Authorization Signatures
Creating Rooms - Mobile
Uploading Inventory - Mobile
Editing Inventory - Mobile
Finalizing and Uploading Packout Tasks
Tracking and Reports
Updating Locations for Items, Boxes and Containers - Mobile
Stations - Mobile
Reports - Mobile
Item/Box Lookup - Mobile
Pack Back Tasks
Training videos
Introduction (0:55)
1-Users and devices (2:06)
2-Mobile intro (2:52)
3-Getting started (2:37)
4-Containers (5:55)
5-Preferences (3:53)
6-Documents (2:18)
7-Mobile job configuration (4:17)
8-Mobile authorization (3:39)
9-Quick inventory and custom items on a mobile device (7:01)
10-Upload a task (1:01)
11-Item lookup and tracking (3:40)
12-Inventory (2:48)
13-Customer Portal (4:24)
14-Sending to Xactimate online (1:59)
15-Reports and Analytics (4:16)
16-Onsite pack back (1:49)
- All Categories
- Mobile users
- Getting Started in Mobile
- Mobile App Information and Settings
Mobile App Information and Settings
The ContentsTrack mobile app provides essential device details, app settings, and customization options to enhance usability. Here's a quick guide:
Device Information
You can find the following details in the About section:
- Device Name: Identifies your device.
- Instance Association: Displays the XactNet Address linked to your account.
- App Version: Indicates the current app version installed on your device.
How to Access About Section:
- Tap the person icon in the top-right corner.
- Select About from the menu.
Settings
Access app settings to configure features and personalize your experience.
How to Access Settings:
- Tap the person icon in the top-right corner.
- Select Settings from the menu.
Object Recognition
- Enable object recognition when adding items by checking this option.
Item Inventory
- Default Cat/Sel: Choose a default category/selector for items.
- Remember Box ID: Retains the last-used box ID for subsequent items until a new box ID is entered.
- Enable Description Auto-Suggest: Suggests item descriptions as you type, especially for non-Cat/Sel items.
- Default Item Status: Sets the default status for new items
Comment Suggestions
- Inventory Comment Suggestions: Add words for quick suggestions when users type notes for items. Suggestions appear after typing the first two letters.
- Image Comment Suggestions: Similar functionality for image notes.
Reauthentication
- Require Fingerprint: Ensures users log in using their fingerprint. Only available on the device owner’s account.
- Require PIN: Determines whether a PIN is mandatory for user login.
These settings ensure a tailored and secure experience for mobile users, with options to streamline workflows and safeguard access.
