Getting Started
Purchase ContentsTrack jobs
ContentsTrack Job Workflow
Log in to ContentsTrack Online
Reset your password
Managing your Profile Information
ContentsTrack Setup
Preferences
Adding Condition Codes
Creating your Quick Inventory
Setting up Container Statuses
Item and Location Defaults and Filters
Adding in Locations / Containers
Company Document Setup
Adding and Managing Users and Devices
Pulling Analytics for your Company
ContentsTrack Online
Job Setup
Creating and Setting up a Job
Printing Labels for a Job
Creating Rooms - Online
Distributing and Managing Tasks (and Errors)
Packouts and Inventory
Tracking
Updating an Items Location - Online
Stations - Online
Tracking an Item and Utilizing the Chain of Custody - Online
Notification Center and Transaction Detail
Printing Packaging Labels
Reports and Exporting Inventory
Generating Reports - Online
Exporting Inventory and Photos
Export an inventory to Xactimate and XactContents
Connecting ContentsTrack to ClaimXperience
Pack Back
Mobile users
Getting Started in Mobile
User Setup and Registering Mobile Devices
Switching Users or Companies on Mobile Devices
Mobile App Information and Settings
Pack Out Tasks
Packout Task Setup - Mobile
Collecting Authorization Signatures
Creating Rooms - Mobile
Uploading Inventory - Mobile
Editing Inventory - Mobile
Finalizing and Uploading Packout Tasks
Tracking and Reports
Updating Locations for Items, Boxes and Containers - Mobile
Stations - Mobile
Reports - Mobile
Item/Box Lookup - Mobile
Pack Back Tasks
Training videos
Introduction (0:55)
1-Users and devices (2:06)
2-Mobile intro (2:52)
3-Getting started (2:37)
4-Containers (5:55)
5-Preferences (3:53)
6-Documents (2:18)
7-Mobile job configuration (4:17)
8-Mobile authorization (3:39)
9-Quick inventory and custom items on a mobile device (7:01)
10-Upload a task (1:01)
11-Item lookup and tracking (3:40)
12-Inventory (2:48)
13-Customer Portal (4:24)
14-Sending to Xactimate online (1:59)
15-Reports and Analytics (4:16)
16-Onsite pack back (1:49)
- All Categories
- Mobile users
- Tracking and Reports
- Updating Locations for Items, Boxes and Containers - Mobile
Updating Locations for Items, Boxes and Containers - Mobile
Updated by Torrey Rawlings
The ContentsTrack mobile app simplifies the process of updating an item's location, allowing team members to track items as they are sorted, stored, and transferred. If a container is moved, its location can also be updated with ease.
How to Update an Item or Container Location
You can update the location of individual items, boxes, or containers directly through the mobile app in the Tracking tab. To learn about adding or managing containers, see the article: Setting up and Managing Containers.
Steps to Update a Location via the Tracking Tab
- Log into the ContentsTrack mobile app.
- Tap the menu icon (three horizontal lines) in the top-left corner.
- Select Tracking.
Online vs. Offline Modes:- Online Mode: Displays all containers/locations and applies updates instantly.
- Offline Mode: Displays only specific containers (excluding mobile containers), and updates are applied once reconnected online.
- Tap the scope icon in the bottom-right corner.
- Select or scan the label for the destination location.
- Enter the ID of the item, box, or container, or scan its barcode.
- Tap the QR code icon to open the scanner.
- Tap Update to save changes.