Notification Center and Transaction Detail

Updated by Torrey Rawlings

ContentsTrack prides itself on keeping users informed about updates in their jobs. There are two locations within the system that provide updates:

Notification Center

The Notification Center conveniently displays updates for packout and packback tasks, allowing users to quickly see all ongoing activities at a glance.

How to Access the Notification Center:

  1. Under Main, select Jobs.
  2. Scroll down to find the Notification Center section on the page.

Filter Options:

  • Select Job: Tasks created in the mobile app (not distributed online).
  • Errors: Tasks with errors causing upload issues.
  • All: Displays all sent/received tasks, error tasks, and tasks needing a job selection.

Action:

Indicates whether the task was sent or received.

  • Sent: Successfully distributed to a mobile user.
  • Received: Uploaded back to ContentsTrack Online from a mobile user.

Type:

Shows the type of notification for the task (either "task" or "error").

Customer and Date:

Displays the customer name associated with the job and the timestamp of the action.

Resolving Errors:

  1. Under Main, select Jobs.
  2. Scroll down to find the Notification Center section on the page.
  3. Click on Errors tab to filter all the tasks with errors.
  4. Click View Item to make changes to the ID.
  5. Save and close, then repeat for each item.
  6. Once all changes are saved, click Mark as Resolved.

Associating a Job to a Task:

  1. Under Main, select Jobs.
  2. Scroll down to find the Notification Center section on the page.
  3. Click on Select Job tab to filter all the tasks that need a job associated.
  4. Click on the hyperlinked Select Job (jobname).
  5. Choose an existing job or create a new one.
    1. If creating a new job, input the job name and click Import.

Transaction Detail

The Transaction Detail feature enables you to maintain records on the status of jobs. It logs each instance of job creation, closure, or deletion, providing a comprehensive history of job activities. Additionally, this feature allows you to restore jobs that have been deleted.

How to Access and Filter through the Transaction Detail:

  1. Under Main, select Transaction Detail.
  2. You can use the following features:
    1. Search Bar: Find specific jobs.
    2. Created Between Filter: Filter jobs created within a specific time range.
    3. State Filter: View jobs based on their status—active, closed, or deleted.
  3. After setting your filters, click the Filter button to apply them.

How to Restore a Deleted Job:

  1. Under Main, select Transaction Detail.
  2. Either utilize the search bar or select Deleted in the state filter and then click Filter.
  3. Click on Restore Job for the job you want to restore.

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