Getting Started
Purchase ContentsTrack jobs
ContentsTrack Job Workflow
Log in to ContentsTrack Online
Reset your password
Managing your Profile Information
ContentsTrack Setup
Preferences
Adding Condition Codes
Creating your Quick Inventory
Setting up Container Statuses
Item and Location Defaults and Filters
Adding in Locations / Containers
Company Document Setup
Adding and Managing Users and Devices
Pulling Analytics for your Company
ContentsTrack Online
Job Setup
Creating and Setting up a Job
Printing Labels for a Job
Creating Rooms - Online
Distributing and Managing Tasks (and Errors)
Packouts and Inventory
Tracking
Updating an Items Location - Online
Stations - Online
Tracking an Item and Utilizing the Chain of Custody - Online
Notification Center and Transaction Detail
Printing Packaging Labels
Reports and Exporting Inventory
Generating Reports - Online
Exporting Inventory and Photos
Export an inventory to Xactimate and XactContents
Connecting ContentsTrack to ClaimXperience
Pack Back
Mobile users
Getting Started in Mobile
User Setup and Registering Mobile Devices
Switching Users or Companies on Mobile Devices
Mobile App Information and Settings
Pack Out Tasks
Packout Task Setup - Mobile
Collecting Authorization Signatures
Creating Rooms - Mobile
Uploading Inventory - Mobile
Editing Inventory - Mobile
Finalizing and Uploading Packout Tasks
Tracking and Reports
Updating Locations for Items, Boxes and Containers - Mobile
Stations - Mobile
Reports - Mobile
Item/Box Lookup - Mobile
Pack Back Tasks
Training videos
Introduction (0:55)
1-Users and devices (2:06)
2-Mobile intro (2:52)
3-Getting started (2:37)
4-Containers (5:55)
5-Preferences (3:53)
6-Documents (2:18)
7-Mobile job configuration (4:17)
8-Mobile authorization (3:39)
9-Quick inventory and custom items on a mobile device (7:01)
10-Upload a task (1:01)
11-Item lookup and tracking (3:40)
12-Inventory (2:48)
13-Customer Portal (4:24)
14-Sending to Xactimate online (1:59)
15-Reports and Analytics (4:16)
16-Onsite pack back (1:49)
- All Categories
- ContentsTrack Setup
- Preferences
- Item and Location Defaults and Filters
Item and Location Defaults and Filters
Updated by Torrey Rawlings
ContentsTrack provides convenient options to streamline inventory management and tailor item filtering to suit your needs, enhancing efficiency in your operations.
Defaults
Defaults functionality enables you to establish preset values for inventory item status, category, selector, and packaging location. Additionally, it offers the ability to enforce defaults on devices, ensuring consistency across users and preventing individual customization.
How to Set Up Defaults / Device Lockdown:
- Navigate to Tools, then select the Preferences tab, and choose Defaults.
- In the Defaults section, adjust the value for the inventory item status, category, selector, or packaging location.
- To lockdown this default on devices, select the checkmark under "Lockdown on Devices". This will prevent it from being changed on individual mobile devices.
- Click Save to apply the changes.
Item Filter
Item filter enables you to specify which items users can add or exclude from an inventory. Only Clean, Questionable, and Storage items are available for selection in the filter. Replace items are not included. Any adjustments made to the items filter will be applied across both ContentsTrack online and mobile platforms.
How to Set Up your Item Filter
- Navigate to Tools, then select the Preferences tab, and choose Item Filter.
- In the Item Filter section, utilize the search bar to find specific items you wish to include or exclude.
- Click on the drop-down arrow to view the contents of each category.
- Choose either an entire category of items or select specific items to include or exclude.
- To include an item, check the corresponding checkbox; to exclude it, uncheck the box.