Switching Users or Companies on Mobile Devices

Torrey Rawlings Updated by Torrey Rawlings

If multiple employees share a device or a device is passed between users, it’s essential to switch the active user to ensure proper tracking.

Switching Users on the Login Screen

  1. Open the ContentsTrack app.
  2. Tap the name displayed at the top of the page.
  3. Select the user who will use the device.
  4. Enter their PIN to log in.

Switching Users While Logged In

  1. Tap the person icon in the top-right corner.
  2. Select Switch User.
  3. You’ll be redirected to the login screen.
  4. Choose the new user.
  5. Enter their PIN to log in.

Switching Companies or Instances

If you’ve moved to a different company or office that uses a different ContentsTrack instance, follow these steps to switch:

  1. Uninstall the ContentsTrack app from the device.
  2. Reinstall the app.
  3. Log in and select the new company instance you’re working with.

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