Getting Started
Purchase ContentsTrack jobs
Frequently Asked Questions
ContentsTrack job workflow
Log in to ContentsTrack online
Reset your password
Managing your Profile Information
ContentsTrack Setup
Tools
Preferences
Setting Up and Managing Condition Codes
Setting Up and Managing Quick Inventory
Setting Up and Managing Container Statuses
Setting Up and Managing Defaults and Item Filters
Setting up and Managing Containers
Company Document Setup
Adding and Managing Users and Devices
User Setup and Registering Mobile Devices
Pulling Analytics for your Company
Creating and Managing Jobs
Job Setup
Creating and Managing a Job
Distributing and Managing Tasks (and Errors)
Packouts and Inventory
Mobile - Uploading and Managing Inventory
Mobile - Packout Task Setup
Web - Uploading and Managing Inventory
Item Details
Tracking
Web - Updating an Items Location
Web - Tracking an Item and Utilizing the Chain of Custody
Notification Center and Transaction Detail
Printing Packaging Labels
Pack Back
Distribute Pack Back tasks
Reprint item IDs
Onsite Pack Back
Reports and Exporting Inventory
Generating Reports from Jobs
Export a job's inventory to Excel
Export an inventory to Xactimate and XactContents
Invite a policyholder to collaborate via ClaimXperience's Customer Portal
Send messages to team members and policyholders via the Customer Portal
Export a container's inventory to Excel
Mobile users
Object Recognition in ContentsTrack iOS
Training videos
Introduction (0:55)
1-Users and devices (2:06)
2-Mobile intro (2:52)
3-Getting started (2:37)
4-Containers (5:55)
5-Preferences (3:53)
6-Documents (2:18)
7-Mobile job configuration (4:17)
8-Mobile authorization (3:39)
9-Quick inventory and custom items on a mobile device (7:01)
10-Upload a task (1:01)
11-Item lookup and tracking (3:40)
12-Inventory (2:48)
13-Customer Portal (4:24)
14-Sending to Xactimate online (1:59)
15-Reports and Analytics (4:16)
16-Onsite pack back (1:49)
Conclusion (0:23)
All Categories > Getting Started
6 articles
Purchasing Jobs in ContentsTrack. You can purchase individual jobs in ContentsTrack or save by buying bundles at a discounted rate. To buy jobs, please call our sales team at 1-800-424-9228, availabl…
Updated 1 month ago
Do I need XactContents to use ContentsTrack? No, all cleaning line items for contents are already within Xactimate. Do I need an internet connection to capture the inventory at the pack out site? No,…
Updated 7 months ago
Welcome to ContentsTrack. ContentsTrack is available on two complementary platforms: online and mobile. ContentsTrack online is primarily designed for the office work: creating jobs, printing trackin…
Go to the ContentsTrack website. Enter your Xactware ID/email and click NEXT. Your Xactware ID is the email address that you used when you originally created your Xactware account. If you can't remem…
Launch ContentsTrack online. Type in your Xactware ID/email, then click NEXT. On the next page select Forgot your password?. Type in your email address and click RESET PASSWORD. Open the email and cl…
How to update your user information: In your browser, go to www.xactware.com/xid. Enter in your login information.. This will bring you to the Verisk identity page, here you can update your email, na…
