Getting Started
Purchase ContentsTrack jobs
Frequently Asked Questions
ContentsTrack job workflow
Log in to ContentsTrack online
Reset your password
Managing your Profile Information
ContentsTrack Setup
Preferences
Adding Condition Codes
Creating your Quick Inventory
Setting up Container Statuses
Item and Location Defaults and Filters
Adding in Locations / Containers
Company Document Setup
Adding and Managing Users and Devices
User Setup and Registering Mobile Devices
Pulling Analytics for your Company
ContentsTrack Online
Job Setup
Creating and Setting up a Job
Printing Labels for a Job
Creating Rooms - Web
Distributing and Managing Tasks (and Errors)
Packouts and Inventory
Item Details
Uploading Inventory - Web
Editing Inventory - Web
Reprinting an Item Label
Tracking
Updating an Items Location - Web
Stations - Web
Tracking an Item and Utilizing the Chain of Custody - Web
Notification Center and Transaction Detail
Printing Packaging Labels
Pack Back
Distribute Pack Back tasks
Reprint item IDs
Onsite Pack Back
Reports and Exporting Inventory
Generating Reports from Jobs
Export a job's inventory to Excel
Export an inventory to Xactimate and XactContents
Invite a policyholder to collaborate via ClaimXperience's Customer Portal
Send messages to team members and policyholders via the Customer Portal
Export a container's inventory to Excel
Mobile users
Pack Out Tasks
Packout Task Setup - Mobile
Collecting Authorization Signatures
Creating Rooms - Mobile
Uploading Inventory - Mobile
Editing Inventory - Mobile
Returning Pack-out Tasks
Tracking and Reports
Updating Locations for Items, Boxes and Containers - Mobile
Stations - Mobile
Reports in Mobile
Item/Box Lookup - Mobile
Pack Back Tasks
Returning an Item to a Customer
Training videos
Introduction (0:55)
1-Users and devices (2:06)
2-Mobile intro (2:52)
3-Getting started (2:37)
4-Containers (5:55)
5-Preferences (3:53)
6-Documents (2:18)
7-Mobile job configuration (4:17)
8-Mobile authorization (3:39)
9-Quick inventory and custom items on a mobile device (7:01)
10-Upload a task (1:01)
11-Item lookup and tracking (3:40)
12-Inventory (2:48)
13-Customer Portal (4:24)
14-Sending to Xactimate online (1:59)
15-Reports and Analytics (4:16)
16-Onsite pack back (1:49)
Conclusion (0:23)
All Categories > Getting Started
6 articles
Purchasing Jobs in ContentsTrack. You can purchase individual jobs in ContentsTrack or save by buying bundles at a discounted rate. To buy jobs, please call our sales team at 1-800-424-9228, availabl…
Updated 2 months ago
Do I need XactContents to use ContentsTrack? No, all cleaning line items for contents are already within Xactimate. Do I need an internet connection to capture the inventory at the pack out site? No,…
Updated 8 months ago
Welcome to ContentsTrack. ContentsTrack is available on two complementary platforms: online and mobile. ContentsTrack online is primarily designed for the office work: creating jobs, printing trackin…
Go to the ContentsTrack website. Enter your Xactware ID/email and click NEXT. Your Xactware ID is the email address that you used when you originally created your Xactware account. If you can't remem…
Launch ContentsTrack online. Type in your Xactware ID/email, then click NEXT. On the next page select Forgot your password?. Type in your email address and click RESET PASSWORD. Open the email and cl…
How to update your user information: In your browser, go to www.xactware.com/xid. Enter in your login information.. This will bring you to the Verisk identity page, here you can update your email, na…
