Getting Started
Frequently Asked Questions
ContentsTrack job workflow
Log in to ContentsTrack online
Reset your password
Managing your Profile Information
ContentsTrack Setup
Tools
Preferences
Setting Up and Managing Condition Codes
Setting Up and Managing Quick Inventory
Setting Up and Managing Container Statuses
Setting Up and Managing Defaults and Item Filters
Setting up and Managing Containers
Company Document Setup
Adding and Managing Users and Devices
User Setup and Registering Mobile Devices
Purchase ContentsTrack jobs
Delete a room from an inventory
Delete an item from an inventory
Generate Analytics Report
Creating and Managing Jobs
Job Setup
Creating and Managing a Job
Distributing and Managing Tasks (and Errors)
Inventorying Packouts
Move a box or item to a station
Inventory
Add a Quick Inventory to a job
Add a room
Add an item to a job's inventory
Clone an item
Add an image to a room
Add an image to an item
Merge rooms
Export a job's inventory to Excel
Export an inventory to Xactimate and XactContents
Invite a policyholder to collaborate via ClaimXperience's Customer Portal
Scan barcodes with a web cam
Send messages to team members and policyholders via the Customer Portal
Tracking
Export a container's inventory to Excel
Update an Item, Box, or Container location
View Containers
View an item's Chain of Custody
Pack Back
Distribute Pack Back tasks
Reprint item IDs
Onsite Pack Back
Packaging
Generate reports
Training videos
Introduction (0:55)
1-Users and devices (2:06)
2-Mobile intro (2:52)
3-Getting started (2:37)
4-Containers (5:55)
5-Preferences (3:53)
6-Documents (2:18)
7-Mobile job configuration (4:17)
8-Mobile authorization (3:39)
9-Quick inventory and custom items on a mobile device (7:01)
10-Upload a task (1:01)
11-Item lookup and tracking (3:40)
12-Inventory (2:48)
13-Customer Portal (4:24)
14-Sending to Xactimate online (1:59)
15-Reports and Analytics (4:16)
16-Onsite pack back (1:49)
Conclusion (0:23)
Mobile users
Object Recognition in ContentsTrack iOS
All Categories > Getting Started
5 articles
Do I need XactContents to use ContentsTrack? No, all cleaning line items for contents are already within Xactimate. Do I need an internet connection to capture the inventory at the pack out site? No,…
Updated 1 month ago
Welcome to ContentsTrack. ContentsTrack is available on two complementary platforms: online and mobile. ContentsTrack online is primarily designed for the office work: creating jobs, printing trackin…
Updated 1 week ago
Go to the ContentsTrack website. Enter your Xactware ID/email and click NEXT. Your Xactware ID is the email address that you used when you originally created your Xactware account. If you can't remem…
Launch ContentsTrack online. Type in your Xactware ID/email, then click NEXT. On the next page select Forgot your password?. Type in your email address and click RESET PASSWORD. Open the email and cl…
How to update your user information: In your browser, go to www.xactware.com/xid. Enter in your login information.. This will bring you to the Verisk identity page, here you can update your email, na…