- All Categories Getting Started
Getting Started
Purchase ContentsTrack jobs
ContentsTrack Job Workflow
Log in to ContentsTrack Online
Reset your password
Managing your Profile Information
ContentsTrack Setup
Preferences
Adding Condition Codes
Creating your Quick Inventory
Setting up Container Statuses
Item and Location Defaults and Filters
Adding in Locations / Containers
Company Document Setup
Adding and Managing Users and Devices
Pulling Analytics for your Company
ContentsTrack Online
Job Setup
Creating and Setting up a Job
Printing Labels for a Job
Creating Rooms - Online
Distributing and Managing Tasks (and Errors)
Packouts and Inventory
Tracking
Updating an Items Location - Online
Stations - Online
Tracking an Item and Utilizing the Chain of Custody - Online
Notification Center and Transaction Detail
Printing Packaging Labels
Reports and Exporting Inventory
Generating Reports - Online
Exporting Inventory and Photos
Export an inventory to Xactimate and XactContents
Connecting ContentsTrack to ClaimXperience
Pack Back
Mobile users
Getting Started in Mobile
User Setup and Registering Mobile Devices
Switching Users or Companies on Mobile Devices
Mobile App Information and Settings
Pack Out Tasks
Packout Task Setup - Mobile
Collecting Authorization Signatures
Creating Rooms - Mobile
Uploading Inventory - Mobile
Editing Inventory - Mobile
Finalizing and Uploading Packout Tasks
Tracking and Reports
Updating Locations for Items, Boxes and Containers - Mobile
Stations - Mobile
Reports - Mobile
Item/Box Lookup - Mobile
Pack Back Tasks
Training videos
Introduction (0:55)
1-Users and devices (2:06)
2-Mobile intro (2:52)
3-Getting started (2:37)
4-Containers (5:55)
5-Preferences (3:53)
6-Documents (2:18)
7-Mobile job configuration (4:17)
8-Mobile authorization (3:39)
9-Quick inventory and custom items on a mobile device (7:01)
10-Upload a task (1:01)
11-Item lookup and tracking (3:40)
12-Inventory (2:48)
13-Customer Portal (4:24)
14-Sending to Xactimate online (1:59)
15-Reports and Analytics (4:16)
16-Onsite pack back (1:49)
Getting Started
Purchase ContentsTrack jobs
Purchasing Jobs in ContentsTrack. You can purchase individual jobs in ContentsTrack or save by buying bundles at a discounted rate. To buy jobs, please call our sales team at 1-800-424-9228, availabl…
ContentsTrack Job Workflow
Welcome to ContentsTrack. ContentsTrack operates across two complementary platforms: online and mobile , each tailored for specific functions: ContentsTrack Online : Ideal for office tasks like job c…
Log in to ContentsTrack Online
Go to the ContentsTrack website. Enter your Xactware ID/email and click NEXT. Your Xactware ID is the email address that you used when you originally created your Xactware account. This will bring yo…
Reset your password
Launch ContentsTrack online. Type in your Xactware ID/email, then click NEXT. On the next page select Forgot your password?. Type in your email address and click RESET PASSWORD. Open the email and cl…
Managing your Profile Information
To update your profile information for any Verisk products, including ContentsTrack, follow these steps. How to update your user information: In your browser, go to www.xactware.com/xid. Enter in you…