Send messages to team members and policyholders via the Customer Portal
- Within a job, select the Inventory tab.
- Click
. You will be taken to the associated ClaimXperience project.
- Under General Collaboration, select the Messages tab.
- Click the
in the bottom right-hand corner of the page.
- Select your recipient(s).
![](https://files.helpdocs.io/pxEGJf5YY0/articles/f4hafr7s10/1519841203926/ct-customer-portal-message-recipient.gif)
- Type your message in the text box.
- Click
.